Refund policy

Due to the nature of our garments we are unable to process returns on our bottoms, but we will happily exchange any tops. 
The best way to process an exchange or return is to contact our support team via  hello@alexanderclementine.com within 30 days from when you receive your item.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
We do not accept returns on our bottoms unless they are damaged or faulty. Please get in touch if you have questions or concerns about your specific item.

If a refund is granted
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.